The business market for office supplies and stationery remains highly competitive, and increased levels of engagement with our core B2B customers through the growth of our BizRewards programme has continued to add to our success in this sector.

Account sign-up levels have been at an all-time high as businesses choose this smart and rewarding way to shop, resulting in membership numbers up 31% year-on-year.

Another great benefit to our business customers during the year was the introduction of the Meeting Room website with informative blogs, ideas and articles to help them run their businesses more efficiently.