Ian brings over two decades of international retail leadership to The Warehouse Group, where he was appointed Chief Store Operations Officer - The Warehouse & Warehouse Stationery. Since joining the business in 2019, Ian has been instrumental in driving operational improvements across The Warehouse and Warehouse Stationery, with a focus on enhancing efficiency, refining operating models, improving customer experience, and developing store formats.
He began his career as a management trainee with B&Q, progressing through store and head office roles that included finance, profit protection, new store opening, and property. He then returned to store operations, leading several of their highest turnover regions.
Before joining TWG, Ian held a number of senior retail operations roles in the UK, including Director of Operations at McKesson UK, Group Retail and Property Director at Halfords, and divisional management at B&Q.