TWG Distribution Centre Bookings System (C3 Reservations)
The Warehouse Group uses C3 Reservations, an online booking system that enables suppliers and carriers to initiate their delivery schedule bookings to our distribution centres.
The booking system helps organise booking requests based on dock availability. It automates communication with all partners in the supply chain. It allows for performance measurement, including delivery in full and on time (DIFOT) as part of suppliers' key performance indicators (KPI).
Suppliers and carriers can create DC delivery bookings, choose available time slots, and get instant booking confirmations. This automation eliminates sending emails or making phone calls to coordinate bookings.
New suppliers and carriers delivering to our distribution centres will receive their C3 user account linked to their C3 company account. This will enable them to edit their bookings and create new users within their company account as needed.
Watch the tutorial video below to learn how to book a delivery using C3 reservations and gain useful tips.
Getting started
- C3 introduction
- Technical requirements
- Logging in and out process
- Display options
- Home page overview
- Purchase orders view
- Search options
Requesting an appointment
- Create a booking reservation
- Amending or cancelling a reservation
Booking amendments
- Amending an appointment
- Reschedule a booking
C3 account management
- Set up C3 account users
- Edit or delete users
- Supplier Engagement support