TWG Distribution Centre Bookings System (C3 Reservations)
The Warehouse Group has recently implemented an online booking system that enables suppliers and carriers to initiate their own bookings.
The new system enables synchronising booking requests with dock availability, automated communication to all supply chain partners and the ability to measure the performance of the supply chain.
The system enables suppliers and carriers to initiate their own bookings, plan and select available booking slots, obtain instant booking confirmations and automated booking confirmations avoiding the need to email or phone to coordinate.
Most carriers have now been onboarded and we invite all suppliers and other parties not yet using this system to contact our team at [email protected]
They will receive:
- The URL
- User ID
- Temporary Password
- User guide
Following is a number of easy to follow videos that will support you with the new application:
Getting started
- C3 Reservations Technical Requirements
- How to log in to the C3 tool.
- How to change your background colour/theme
- How to switch your layout view
Home Page Overview
- C3 Reservations homepage overview
- How to use the search icon
- How to search purchase orders (PO) using the PO page
- Where to apply filter
- How to refresh the purchase order (PO) list
- How to access purchase order (PO) cart
- How to change the distribution centre (DC) location
Requesting a Booking
- New reservation: container booking
- New reservation: truck delivery
- Creating a booking using the purchase order (PO) page
- Creating a booking using the purchase order (PO) list or the PO card option
Booking Exceptions
- How to consolidate prepared bookings
- How to request a delivery time for prepared bookings
- How to add purchase orders (PO) to a standing appointment
- How to cancel a standing appointment
- How to add the purchase order (PO) to an existing booking
- How to reschedule a booking
C3 account management
- C3 Account management overview for supplier or carrier
- Associated suppliers or carriers to the account you are managing
- How to create a user account under the account you're managing
- How to add, edit, and delete users under the account you're managing