Jonathan Waecker

Chief Customer Officer

Jonathan has been with The Warehouse Group since 2017. Beginning in the role of Chief Marketing Officer, Jonathan became the Chief Customer Officer in February 2020. Jonathan is responsible for attracting, engaging and retaining customers through marketing, communications, customer experience and eCommerce activities, leading brand strategy and driving customer engagement across the Group’s portfolio of brands, including The Warehouse, Noel Leeming, Torpedo7, 1-day and Warehouse Stationery.

Prior to joining The Warehouse Group, Jonathan was based in San Francisco as Vice President of Marketing Communications at Yahoo, the fourth largest online property in the world at the time, reaching over one billion users every month. In that role, Jonathan led the fully-integrated team responsible for delivering all marketing communications during a critical turnaround period for the company, winning numerous industry awards, while driving revenue and results for the business and brand.

Prior to Yahoo, Jonathan spent time in global marketing, brand strategy and business development roles at Zynga and The Walt Disney Company, two of the world’s most engaging and digitally innovative consumer brands. He has been named one of Brand Innovators 40 Under 40, received an MBA in Corporate Strategy from HEC Paris, a second MBA in Global Finance from the Chinese University of Hong Kong, and graduated from San Diego State University.